Where to find train companies, prices, and where to go with queries or complaints.

 

The latest train information...

Live train news - News of incidents or delays with the train services.

Live train times - Train timetables for your station.

Train contact information...

National Rail Enquiries
Offers a web service with information from all train operating companies and allows users to plan journeys and book tickets.
Website: www.nationalrail.co.uk
Hotline: 08457 484950

Arriva Trains Wales
Newly awarded the franchise to operate local, regional and national services across the whole of Wales.
Website: www.arrivatrainswales.co.uk
24hr Hotline: 08457 48 49 50
Welsh Language Hotline: 0845 60 40 500
Textphone: 0845 60 50 600
Disabled Hotline: 0845 300 3005
Disabled Textphone: 0847 75 85 469

First Great Western
Operating services from London to South and West Wales, this site offers timetables, fare information, information on engineering work, lost property and more.
Website: www.gwt.co.uk
Hotline: 08457 48 49 50
Disabled Hotline: 08457 413 775
Welsh Language Hotline: 0845 604 0500

Rail Complaints
Rail Passengers' Committee Wales is an independent consumer group established to protect the interests of rail users. It monitors the performance of train and station operators and follows up complaints and assesses the services offered.
Address: St. David's House, Wood Street, Cardiff, CF10 1ES.
Hotline: 02920 227247